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PMView Pro Forums _ PMView - Windows Technical Support _ Unable to print

Posted by: Anonymous Jul 24 2000, 11:06 AM

I was unable to print from PMView 2000 for Windows (Version 2.10, Build 16658, registered) from WindowsNT; I upgraded to Windows2000 and the problem has continued.

When I choose File | Print (or hit CTRL-P) I get the error message: "Unable to Retrieve Printer information." I can print from any other application.

Any suggestions?

Posted by: Peter Jul 26 2000, 06:21 AM

Uninstalling and reinstalling the printer driver usually helps.

If this doesn't help, then please get back to me and give me all and any information about your printer so that I can install the same driver here and give it a try.

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Peter Nielsen (peter@pmview.com) "If you can dream it, you can do it" JFK.

[This message has been edited by Peter (edited July 26, 2000).]

Posted by: Anonymous Dec 14 2000, 08:35 AM

I second that advice. I read this message, and reinstall did help for just this problem.

QUOTE

Originally posted by Peter:
[b:post_uid0]Uninstalling and reinstalling the printer driver usually helps.

If this doesn't help, then please get back to me and give me all and any information about your printer so that I can install the same driver here and give it a try.
[/b:post_uid0]