Unable to Retrieve Printer Information - Unable to Print only in PM View Options

[Abeloff]

After working fine for quite a while, this morning I can no longer print in PM View. I get a popup window that says', "unable to retrieve printer information"

I removed and reinstalled the printer driver (which is the latest version from HP) without any change.

Printing is fine within other applications.

Below is system information captured within PM View:

Application
Product name : PMView 2000 for Windows
Version : 2.32
Build : 17832
Graphics
Screen size : 1024x768 pixels
Bit depth : 32 bits
Plane count : 1 plane
Uses palette : No
Refresh rate : 60 Hz
Raster caps : 7E99
Screen
Physical size : 254x203 mm
Resolution : 96x96 dpi
Processor & memory
Number of CPUs : 1
CPU family : 15
CPU model : 2
CPU stepping : 4
Page size : 4096 bytes
Physical RAM : 511 MB
Operating system
Operating system : Windows NT
Version : 5.0 Service Pack 3
Build : 2195


Vic

[Guest_Dan_*]

I had the same problem that Vic had. However, it was only after I added a new printer. I saw the other two printers I've used to print before in the registry. I deleted the Print keys and all of its subfolders as suggested but that did not help. I even uninstalled and reinstalled and that didn't help. In fact the Print key is not visible after I reinstalled PMView. Any suggestions???