V2.14 and 2.20 crashes Options

[Guest_Anonymous_*]

If I select a thumbnail in the file open windows, drag it any distance and drop it into the same window, I get a crash 100% of the time. Both 2.14 and now 2.20 exhibit this problem. 2.14 had problem on ATI Rage Fury card, as well as new Radeon 64DDR. 2.20 still has problem on Radeon, with latest drivers....

[Peter]

You forgot to tell the most important information: [b:post_uid0]What Windows version and fixpak are you using?[/b:post_uid0] Also, have you upgraded Internet Explorer? If so, to what version?

I guess the most probably explanation is that the crash is caused by some non-standard DLL on your system. (Probably you've installed some application that upgraded one of the system DLLs and caused the incompatibilty -- IE might be such an application).

Please note that I can't reproduce this bug on any of my Windows setups (Win95, Win98, NT4, or Win 2000). I guess you understand the problem here: It's hard to fix something that isn't really broken - or at least not broken here

If you let me know the specifics of your system setup, I might be able to configure a similar system here so that I can see the problem.

FWIW, this is the first time somebody has reported this problem, so it is obviously not something that happens on all systems.

Also, please don't forget trying to run PMView with the /log flag to see if any additional error information is logged. (More info about this is found in the on-line help).

------------------
Peter Nielsen (peter@pmview.com) "If you can dream it, you can do it" JFK.