"Unknown file format" for *.jpg files Options

[Guest_Anonymous_*]

I have just reinstalled PMView 2000 v2.20 after replacing my hard drive. I downloaded and had my name, serial, and Key accepted.

Now, when I go to a ZIP disk that has pictures I have viewed before, I get "Unknown file format" for every picture file. Nearly all files are *.jpg.

What next?

Also, I have registered my copy of PM View 2000, but I haven't a clue about my password. What's that about? How do I register again for support?

Wayne