Screen Capture not working in 3.10 - Cannot select screen area or window Options

[Guest_Mike_*]

Since upgrading to PMView Pro 3.10, screen capture has not been working. If I select "Screen Area", the mouse locks up (nothing works until I press the 'flying window' key). If I select "Window" or "Window Interior" I cannot chose a window, so I end up with a full screen shot. This happens most of the time - every once in awhile it will work as expected. The mouse driver is up to date (Logitech Trackman Wheel). Any ideas as to what might be causing this?

Mike

[Barry]

I have intermittently had trouble with screen capture on v3.05; crosshairs come up for area selection and the screen freezes. Must use the task manager to kill the process and regain control. This is on a ThinkPad T42. Today the freeze is constant. I upgraded to v3.24, but there is still a constant screen freeze. I experimented with "delay" and "by key" instead of "instant" and tried to capture windows instead of areas. Nothing works. I also tried stopping every application except PMView and the application I was trying to screen capture (the same application that I was able to capture in the past); didn't help. Also I do not use PGP Desktop Pro (reported as a problem in this forum).

Any ideas?

Regards, Barry