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PMView Pro Forums > PMView Pro Discussion > PMView - Windows Technical Support
Anonymous
I was unable to print from PMView 2000 for Windows (Version 2.10, Build 16658, registered) from WindowsNT; I upgraded to Windows2000 and the problem has continued.

When I choose File | Print (or hit CTRL-P) I get the error message: "Unable to Retrieve Printer information." I can print from any other application.

Any suggestions?
Peter
Uninstalling and reinstalling the printer driver usually helps.

If this doesn't help, then please get back to me and give me all and any information about your printer so that I can install the same driver here and give it a try.

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Peter Nielsen (peter@pmview.com) "If you can dream it, you can do it" JFK.

[This message has been edited by Peter (edited July 26, 2000).]
Anonymous
I second that advice. I read this message, and reinstall did help for just this problem.

QUOTE
Originally posted by Peter:
[b:post_uid0]Uninstalling and reinstalling the printer driver usually helps.  

If this doesn't help, then please get back to me and give me all and any information about your printer so that I can install the same driver here and give it a try.
[/b:post_uid0]
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