I am tracking down a problem with WebEx v1.2 & jpgs. I can view a .jpg that has been generated by another app, but after merely loading it in PMV and saving it to a different name, WebEx will not display it, showing instead the "crossed box" icon.

Am I missing something obvious?

Test images:
ftp://asavage.fdns.net/hosting/Filename%2...as%20spaces.jpg (works)

ftp://asavage.fdns.net/hosting/Filename%2...s%20spaces1.jpg (does not work)

Regards,
Al S.

Al, try this:

Load a file
Select File->Save As
Set the file name to: WebExTst.JPG
Select Save as type: JPEG
Press [Options]
-Make sure that "Progressive JPEG" is disabled
-Disable "Optimize entropy encoding"
Press [Ok]
Press [Save]

Now the new file (WebExTst.JPG) should load fine in WebEx.

Once this works allright you can backtrack and see what setting that caused the problem.

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Peter Nielsen (peter@pmview.com) "If you can dream it, you can do it" JFK.

[This message has been edited by Peter (edited October 17, 2000).]

It is "Progressive JPEG" that makes WebEx choke. Thanks for the troubleshooting tip.

Regards,
Al S.

Yes, that's true. WebEx cannot read progressive JPEGs.


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Peter Nielsen (peter@pmview.com) "If you can dream it, you can do it" JFK.