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PMView Pro Forums _ PMView - Windows Technical Support _ 3.50 Fails To Start Up

Posted by: asavage Jul 18 2007, 11:59 PM

Hello, Peter:

3.40 starts fine

3.50 does not start at all, no error msg

Info from 3.40 -> Help -> System Info:
============================================
Application
Product name : PMView Pro for Windows
Version : 3.40
Build : 24108
Graphics
Screen size : 1600x1200 pixels
Bit depth : 24 bits
Plane count : 1 plane
Uses palette : No
Raster caps : FFFFEEB9
Screen
Physical size : 338x254 mm
Resolution : 120x120 dpi
Processor & memory
Number of CPUs : 1
CPU family : 6
CPU model : 7
CPU stepping : 2
Page size : 4096 bytes
Physical RAM : 639 MB
Operating system
Operating system : Windows 98
Version : 4.10 A
Build : 2222
============================================

What info can I provide, and how? I do not know the debug command line parameter or logging parameters for the Win version.

Posted by: Peter Jul 23 2007, 12:15 PM

It sounds like you have the first build of v3.50 (build 24298). It will not run on Windows 98. Download PMView again to make sure you have the latest build (24302). It will work on Win 98/NT4.

Peter

Posted by: asavage Jul 29 2007, 12:45 PM

QUOTE (Peter @ Jul 23 2007, 12:15 PM) *
It sounds like you have the first build of v3.50 (build 24298).


Quoting my report above:
Build : 24108

QUOTE (Peter @ Jul 23 2007, 12:15 PM) *
It will not run on Windows 98. Download PMView again to make sure you have the latest build (24302). It will work on Win 98/NT4.


That did, indeed, fix the problem. Thanks.

Posted by: Peter Jul 31 2007, 09:18 AM

QUOTE (asavage @ Jul 29 2007, 01:45 PM) *
Quoting my report above:
Build : 24108


That's the v3.40 build number. I was referring to the v3.50 build number.

QUOTE (asavage @ Jul 29 2007, 01:45 PM) *
That did, indeed, fix the problem. Thanks.


Good.

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