 PMVIEW print fails |
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| PMVIEW print fails |
| Guest_Anonymous_* |
 Oct 13 2002, 12:25 PM
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#1
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Guests  |
I went and tried to print a large file and it crashed WIN XP taking a dump. I am using a registered version of 2.32 and printing did work before. Now anytime I try to print in PMVIEW XP takes a dump. All other programs print OK. I have completly removed PMVIEW plus the registry entries and them reinstalled it but with no help. This happens as soon as I click on print or do an ALT/P . Any help would be great, I use this program all the time. Thanks John
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Oct 13 2002, 05:24 PM
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#2
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 Forum Member Group: Admin Posts: 672 Joined: 14-March 00 From: Wilmington, North Carolina Member No.: 3 |
Did you follow the recommendation in the on-line help:
Uninstall + reinstall the printer driver Also check to see if there is a more recent driver available from the manufacturer's web page. ------------------ Peter Nielsen (peter@pmview.com) "If you can dream it, you can do it" JFK. -------------------- Peter Nielsen (peter@pmview.com) "If you can dream it, you can do it" JFK.
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| Guest_Anonymous_* |
Oct 13 2002, 09:16 PM
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#3
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Guests |
Peter, I have finially found my problem. After looking more closly at the system dump I saw that there was a DLL (ppbint.dll) that was failing. After looking at this I found it was used by the PaperPort printer. I deleted this printer and now it works great. Not sure why PMVIEW was not picking the default printer ( I have 4 printers + Adobe and that PaperPort one, my HP was the default. I would like to thank you for your help and for such a great product, I have been using it from the beginning. John
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