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> Unable to Retrieve Printer Information - Unable to Print only in PM View
Abeloff
post Nov 11 2002, 08:14 AM
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Group: Members
Posts: 2
Joined: 11-November 02
From: Alburtis, PA
Member No.: 126



After working fine for quite a while, this morning I can no longer print in PM View. I get a popup window that says', "unable to retrieve printer information"

I removed and reinstalled the printer driver (which is the latest version from HP) without any change.

Printing is fine within other applications.

Below is system information captured within PM View:

Application
Product name : PMView 2000 for Windows
Version : 2.32
Build : 17832
Graphics
Screen size : 1024x768 pixels
Bit depth : 32 bits
Plane count : 1 plane
Uses palette : No
Refresh rate : 60 Hz
Raster caps : 7E99
Screen
Physical size : 254x203 mm
Resolution : 96x96 dpi
Processor & memory
Number of CPUs : 1
CPU family : 15
CPU model : 2
CPU stepping : 4
Page size : 4096 bytes
Physical RAM : 511 MB
Operating system
Operating system : Windows NT
Version : 5.0 Service Pack 3
Build : 2195


Vic


--------------------
Take care,
Vic
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